How Natural Language Processing helped Quora to become one of the most popular Q&A sites in the world
Artificial intelligence (AI) is ubiquitous because it touches several disciplines. According to Gennaro Cuofano, business developer at WordLift—a start-up based in Rome, Italy—a field of AI named natural language processing (NLP) is playing a significant role in making Quora popular.
Millions of people visit the Q&A (Question & Answer) website to discover high-quality answers to questions important to them. Consequently, the site has to ensure that the quality of content and civility in the community is high. The onus on Quora is to process data in a way that it is valuable for its users.
The uniqueness of NLP is its ability to enable computer programs to process and make sense of large amount of data in natural language. This is precisely the reason that Quora leverages NLP to process its rich dataset to resolve the challenges critical for the site’s success.
Click here to read the 13 interesting ways Quora is applying NLP to keep the quality of content high and grow its user base.