Scope takes great efforts to maintain quality standards and is committed to successful implementation of BS 7799 standards while retaining its ISO: 9001:2000 international certification.

Quality Policy

Scopians are committed to meet / surpass clients’ expectations on a continual basis in providing complete knowledge solutions.


Quality Objectives

• Facilitate continual quality and productivity improvements
• Set internal quality requirement higher than clients expectations
• Ensure timely delivery consistently
• Provide training to employees to meet quality targets

Approach to Quality

A strategic plan exists within Scope to ensure that quality standards are met and retained across all services. The approach to quality includes:

• Quality built into each process
• Clear responsibility on each and every individual to ensure quality
• Dedicated quality audit team for each project which operate independent of editorial operations
• Quality measures exceeding client specifications
• Metrics and reports generation
• Quality analysis methodology – error analysis, Pareto analysis, root cause analysis