Quatrro is recognized as one of the leading Business Process Outsourcing companies and has pioneered new genre of outsourcing services for large as well as small and medium enterprises. The company which is spearheaded by the Guru of Indian BPO industry, Raman Roy, started operations in 2006 and lent true meaning to its tagline “Beyond the Existing”. Under Raman’s able leadership, Quatrro has taken the business services industry to the next level of innovation & efficiency by pioneering revenue enhancing platform-based services for the small & mid-market companies and providing clients with innovative business models. Quatrro’s “Beyond the Existing” strategy focuses on addressing the untapped market segments and reinventing the price-performance-product equation for them. We currently have over 96 enterprise clients, 14900+ SMB & SOHO customers and 1,000,000+ individual customers in multiple geographies with diverse services covering Processing Services, Financial Processing, Technical Solutions, Mortgage Processing and Knowledge Services.
For Large enterprises, Quatrro provides innovative proprietary and 3rd party developed platform based services that cover multiple functions across the company while for small and medium businesses which constitute the new holy grail, Quatrro has pioneered platform based offshore and right shore services built on the strengths of cloud based and cloud compatible architecture. Quatrro offers affordable and capable services for SMBs utilizing the transaction pricing model which leads to revenue enablement for our clients. The skill based routing of processes on the “cloud” allows Quatrro to share resources across clients and empowers the company to provide complete pricing flexibility. Quatrro utilizes an innovative service delivery mechanism called “Onboarding”, built on the strengths of internally developed technology, IP, Platform Multi-tenancy and Skill based Processing.
Value innovation is central to the Quatrro strategy. Quatrro focuses on creating significant incremental value for clients rather than focusing on how to out-maneuver competition. Innovation and quality must be incorporated with affordability, which remains very important to clients. Quatrro believes it is possible to simultaneously pursue differentiated, value-added services while maintaining a low cost value proposition for clients.
In order to deliver on this proposition, Quatrro:
Our services endeavor to drive performance of our clients’ businesses and help them grow with sustained profitability especially the SMB customers. Quatrro is remarkably different compared to most of the other players in the industry wherein the focus continues to be on headcount, client technology and processes while our value proposition is primarily centered around “platform / cloud based” services and transformation. Truly speaking Quatrro is at the forefront of architecting the birth of yet another industry in the services space – the industry of “cloud based business services that have no geographic barriers or limitations.”
As a result, industry has taken renewed interest in us and this is evidenced by the number of awards as detailed below:
Quatrro has been honored with numerous industry awards since December 2011, which were conferred by leading organizations such as International Association of Outsourcing Professionals (IAOP), World HRD Congress (WHO), India Power Brands, Stars of the Industry Group, Cyber Media – Global Services and Dataquest.
Some of the awards included in the list include: