Why Scope Overview

Overview

Subject Matter Expertise

500+ employees with specialization in Engineering, Science, Health & Pharmaceutical, Arts, Finance & Management etc. In addition,Scope has access to an established panel of experienced freelance SMEs available across the globe that can be accessed on a need basis for niche / specialized domains.

Techno-Human Model

A proven hybrid approach using a combination of sophisticated proprietary tools and expert human intelligence for rapid turnaround and quality output.

Unique HR Processes

Streamlined HR processes ensure rapid recruitment of appropriate talents and sustained retention of SMEs.

Certified Quality Processes

Scope Quality processes are certified to ISO 9001: 2008 by M/s DNV, Netherlands, and professionals are certified in ISO 8000, ISO 22745. Our Quality Management Systems (QMS) and procedures help in achieving benchmark quality and global standards in service levels.

Proactive Customer Engagement through Consultative Processes

A trusted knowledge partner through a successful track record of delivering proactive and innovative solutions for value enhancements to clients’ products/services, meeting their existing, planned business objectives, and developing deep and enduring relationships with customers over time.

Industry Leadership

Earning the prestigious 'Service Provider of the Year-2005' from Data Publishers (DPA), UK and being listed in Dun & Bradstreet's 'India's Top ITES and BPO Companies' Dec 2008 are among the few key recognitions proving Scope as a leader in the industry. Further, Quatrro, Scope’s parent company, had been recognized among top 30 "Leaders" in IAOP's 2014 Global Outsourcing 100

Best of Both Worlds

Though a 27 year-old company and a member of the Quatrro family - a leading fourth generation offshore BPO organization, Scope offers the flexibility, attentiveness and responsiveness of a small supplier.

Efficient project Management

Scope has developed a unique project management philosophy, built on the principles of multiple layers of value enhancement, in-depth use of SMEs, assisted automation and technology-driven agile processes.

Consistent delivery of high-quality output

In Scope, Quality is embedded in every phase of production process; quality checks by an independent quality assurance team of experienced SMEs and a customer-friendly corporate governance model ensure high-quality deliverables of global standards.

High priority to data security

The Information Security Management System in Scope is based on the ISO 27001 framework, and Scope is certified by Det Norske Veritas.

How we manage projects

Scope has developed a unique project management philosophy, built on the principles of multiple layers of value enhancement, in-depth use of SMEs, assisted automation and technology driven agile processes.

How we achieve quality

Scope has an enviable track record of ensuring excellence in quality and customer engagement through a judicious blend of quality embedded in production process, an independent and scientific quality assurance system, and a customer friendly corporate governance model.

How we ensure data security

Scope accords top priority to the information security concerns of its customers. The Information Security Management System in Scope is based on the ISO 27001 framework and Scope is certified by Det Norske Veritas.