Scope’s KPO Services have enabled a wide range of companies to find an effective way to control costs, while maintaining the strictest quality standards.
Services
Success Story No. 8: Catalog Creation for enabling E-Commerce.
Customer:
Leading Publisher in North America.
Challenge:
- Creation of catalogs for enabling e-commerce
- Listing of 15 to 20 important parameters for a product categories
- Identification of searchable parameters for parametric comparison across companies
- Collect information from as many companies as possible
- Collection of up to 30 product models per company and up to 1000 models per product
- Normalization of available information
- Prioritizing of parameters as per industry standards
Scope’s Approach
- Uploaded details of 525 varied product categories
- Collected spec details for 225000 product models
- Completed Meta Data for 1500 products
- Provided detailed technical description for 1200 products
- To understand client’s schema and tool to upload the data in client’s tool
- Rapid manpower recruitment and training – Increased volume from 750 per day to 2250 in a week’s time
- Constant feedback to ensure entire team (134 engineers) are in the same wave length with respect to all the new occurrences
Benefit to the Client
- Added 1000s of companies to the database
- Identification of keywords for 1200 products and increased traffic 130%
