Scope’s KPO Services have enabled a wide range of companies to find an effective way to control costs, while maintaining the strictest quality standards.
Services
Success Story No. 7: Lead Generation Assignment
Customer:
A leading US-based software company.
Challenge:
- To collect contact details of key employees in the Architectural, Engineering and Construction (AEC) market.
- To provide de-duplicated database.
- To populate all the 19 fields.
- To do primary research if data could not be obtained through secondary research.
- High degree of accuracy of the data collected.
Scope’s Approach
- Developed tool for identifying and removing formatting errors which resulted in the improvement of quality and quantity. Similarly for detecting duplicate records as well.
- Achieved client’s overall quality requirements of 95% for every dispatch
- Benefit to the Client
- A value added and completely revamped database
- Created a database of 20,000 contact details for AEC market in the following regions, Africa, Australia, Europe-Middle East-Africa (EMEA) , Latin America, Middle east, New Zealand , South America , South Asia, South East Asia
- Error and duplicate free entries
