Content Enhancement & Knowledge Services
Client Speak
"Let me thank you again for the professional way in which you are managing the project.."
A Multinational Media and Information Company
"We express our extreme satisfaction with Scope’s exceptionally high and consistent quality.."
A Leading Chemical Information Provider, USA
"We really enjoy working with Scope’s team. We like to think of our suppliers as partners in our mission and Scope has been a great partner.."
An International Standards Organization
"Scopes abstracts and keywords we received look great, and they adhere to our guidelines throughout.."
A Global Academic Publishing Company
"Very happy with the files you have sent so far. We have not had any issues with the content.."
A Life Science Membership Organization, USA
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Usage Statistics & Analysis Services

Scope, with over a decade of experience in data management and analysis, offers Online Usage Statistics services that can retrieve online usage data across subscriptions and generate reports based on COUNTER standards to facilitate like-to-like comparison. Further, usage reports can be cleansed by removing the duplicate entries, unwanted spaces, empty columns, and platform variations and standardization of the reports based on COUNTER standards.

Based on the data from standardized reports, Scope can provide input on cost per use, cost per click, unwanted subscriptions, least used subscriptions, etc. The resulting analytics / trends / metrics will help clients make informed decision, derive insights on customer usage patterns, and implement measures to improve utilization and achieve cost savings.

In addition to being a valuable input for renewal decisions, usage statistics analysis can help secondary publishers in identifying strong prospects for new subscriptions, monitor turn-aways and content consumption trend among users (e.g. archival or current content). Usage report from Scope can be retrieved across types, such as Journal reports (JR), Book report (BR) and Database report (DB), from vendors’ website as per the frequency of reports.

Customer Behavior Analytics

Scope tracks and analyzes customer behavior across multiple data points from external and internal sources such as User / webserver logs, User Ratings, Recommendations, User / Author reviews, Sales / Revenue data, Subscribers / Member data and Social media feeds such as Twitter, Facebook, Yelp, etc.

Scope creates customized dashboards and derives insights through Big data Hadoop platform across multiple parameters including –

  • Article level Metrics
  • Subscription Analysis
  • Profile Analysis
  • Member Demographic Reports
  • Top Downloads
  • Member Churn Analytics
  • Audience / Subscriber Profiling